FAQs

1. What sizes do you offer?
We believe in inclusivity, and our collections range from XS to 2XL, ensuring a wide array of sizes for every body type. We also provide plus-size options for select styles(upcoming). Each product page has a specific size guide, and we encourage customers to review it carefully before purchasing.

  • Tip: If you’re unsure, our Size Guide includes measurements for bust, waist, hips, and length to help you select the right size.

2. How can I find my perfect fit?
To find your perfect fit, use a soft measuring tape and refer to our detailed Size Guide. Measure your bust, waist, and hips, and compare them to the measurements on the guide.

  • Pro Tip: If you're between sizes, we suggest sizing up for a looser fit, or down for a snug fit.

3. Do you ship internationally?
Yes, we offer international shipping to over 250 countries. The shipping cost and delivery time will vary depending on your location. For specific details, visit our Shipping Policy page. You can select your destination during checkout to view shipping rates.

  • Important: Delivery times may be extended during holidays or due to customs clearance in certain countries. You will be notified of any delays.

4. What is your return policy?
We offer a 7-day hassle-free return policy. If you’re not satisfied with your purchase, you can return unworn items with the original tags attached. Refunds will be processed once we receive the returned items. For more details, please visit our Returns & Exchanges page.

  • Note: Final sale items, custom designed, swimwear, and lingerie are not eligible for returns due to hygiene concerns.

5. How long does shipping take?
For orders within the India, standard shipping typically takes 4-5 business days, while expedited shipping options are available. International delivery times vary by location but generally take between 7-15 business days. You can check estimated delivery times during checkout.

  • Tracking: You will receive an email with a tracking number once your order ships.

6. Can I track my order?
Yes! Once your order has shipped, you will receive an email with your tracking information. Simply enter the tracking number on our Track Order page or directly through the carrier’s website to see your package’s current status.

7. How should I care for my clothes?
To ensure your garments last, always follow the care instructions provided on the product page. In general, we recommend cold washing and air drying for delicate fabrics like silk or lace. For tougher fabrics like denim, a gentle machine wash and low-heat tumble dry should work fine.

  • Special care for activewear: To maintain elasticity, wash in cold water and avoid fabric softeners. Always air dry.

8. What payment methods do you accept?
We accept a variety of secure payment methods including major credit cards (Visa, MasterCard, American Express), Wallets, Net Banking, and UPI. You can also use Cash on Delivery.

  • Tip: At checkout, you can select your preferred payment method and apply any promotional codes or gift cards.

9. Can I cancel or modify my order?
We strive to process and ship orders quickly, so changes or cancellations are only possible within 24 hours of placing the order. If you need to modify your order, please contact our Customer Service Team immediately. After the 24-hour window, we may not be able to make changes, but we can guide you through our return process if needed.

10. Do you offer gift cards?
No, as of now, we do not offer gift cards.

11. How do I use a discount code?
To apply a discount code, enter the code in the Promo Code box at checkout, and the discount will automatically be applied to your order. Please note that some codes may have restrictions, such as minimum purchase amounts or exclusions on sale items.

  • Tip: Sign up for our newsletter to receive exclusive discounts and promotional offers.

12. Do you offer free shipping?
Yes, we offer free standard shipping on orders within the India. Expedited shipping options are also available at checkout for an additional fee. For more details on shipping costs and options, check our Shipping Information page.

13. How can I stay updated on new arrivals and promotions?
Join our email newsletter to be the first to know about new arrivals, exclusive offers, and upcoming sales. You can also follow us on social media platforms like Instagram and Facebook to stay updated on the latest trends and style inspiration.

14. Do you offer styling advice or personal shopping?
Yes, we offer a Personal Styling service to help you find the perfect outfit for any occasion. Simply contact our customer support or visit our Style Guide page to get personalized recommendations based on your preferences, size, and style.

15. How do I contact customer service?
We’re here to help! You can contact us via email, phone, or by creating support ticket feature during business hours. For quick answers, check out our Help Center.